Philips SB4B1927CB/00 Manual de usuario Pagina 24

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7. Troubleshooting & FAQs
7. Troubleshooting & FAQs
7.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
Make sure the power cord is plugged into
the power outlet and into the back of the
cloud monitor base.
First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White)
Make sure the cloud monitor base is
turned on.
Make sure the signal cable is properly
connected to your cloud monitor base.
Make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
Make sure the monitor cable is properly
connected to your cloud monitor base.
(Also refer to the Quick Start Guide).
Check to see if the monitor cable has bent
pins.
Make sure the cloud monitor base is
turned on.
Visible signs of smoke or sparks
Do not perform any troubleshooting steps
Disconnect the monitor from mains power
source immediately for safety
Contact with Philips customer service
representative immediately.
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